Visinka: Bridging the Digital Divide

Visinka is a newly established Internet Service Provider (ISP) poised to deliver high-speed, reliable, and affordable internet services in Kaltim. We aim to become the preferred connectivity partner by focusing on superior customer service, cutting-edge technology, and community-centric solutions. This plan outlines Visinka's strategic approach to market entry, operational excellence, and financial sustainability in Indonesia's evolving telecommunications landscape.

Mission: To empower individuals and businesses in Kaltim with seamless and dependable internet access, fostering digital inclusion and economic growth.
Vision: To be the leading local ISP recognized for exceptional service, innovative solutions, and a commitment to community development.
Core Values: Reliability, Customer Focus, Innovation, Integrity, Community.

Services Offered:

Residential Internet: High-speed broadband packages (e.g., Fiber-to-the-Home (FTTH), Wireless Broadband) with various speed tiers and unlimited data.

Business Internet: Dedicated internet access, symmetrical speeds, priority support, and value-added services (e.g., static IP, VPN, cloud connectivity).

Value-Added Services: VoIP phone services, IPTV, smart home solutions, cybersecurity packages, web hosting.

Competitive Advantage:

Hyperlocal Focus: Deep understanding of [Target Area]'s specific needs, offering tailored solutions and localized support that larger ISPs may overlook.

Superior Customer Experience: Emphasis on fast, responsive, and personalized customer service, including dedicated local support teams.

Reliable Network: Investment in robust, modern infrastructure to minimize downtime and ensure consistent performance.

Flexible Pricing/Packages: Competitive and transparent pricing models designed to attract and retain customers in the target market.